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News

CDS to exhibit at GC 2008expo and Procurement Solutions

Corporate communications and publishing company Corporate Document Services (CDS) will be showing Internet, Print and Creative solutions developed especially to meet the requirements of Public Sector organisations on stand 418 at GC 2008expo, which is taking place 10-11 June at Earls Court.

CDS is one of the few companies in the UK to offer complete end-to-end solutions to the Public Sector. The company specialises in services that enable organisations to use, analyse, transfer, communicate, store and manage information in electronic and printed formats.

With 14 years experience supplying the Public Sector, approved supplier status on a number of framework agreements and contracts in place with Local Authorities, Central Government and other public sector bodies, CDS has a proven track record and specialist understanding of public service requirements.

Under the Catalist framework agreement CDS can supply web design, hosting and associated services to public sector organisations. OGCbuying.solutions’ Catalist framework agreement allows customers throughout the public sector to place orders with CDS under the standard terms and conditions of the agreement. Catalist is part of OGCbuying.solutions programme to help customers save money by providing public sector organisations with a route to high quality products and services that enables them to buy what they need quickly, efficiently and at highly competitive prices. Under the agreement CDS is able to provide a broad range of IT solutions including web design, development and content management as well as hosting web sites and providing internet security options if required.

CDS is also the MOD’s contracted Print Management supplier, responsible for the effective and speedy replication of technical documentation, the provision of corporate print, marketing materials, printed stationery, magazines and forms as well as scanning, archiving and indexing for all of the MOD. The contract is enabled for use by Local Authorities and Government bodies wishing to benefit from the associated cost and efficiency savings.

“We take the hassle out of print procurement and save money at the same time,” says Ian Southall, Managing Director, CDS.

Since 2005 CDS has worked with the Office of Government Commerce to deliver the ongoing management, development and user support of e-PIMS, a nationally mandated service. e-PIMS is a location-based property and land asset management system based on an Ordnance Survey GIS core. This web delivered application is a pioneering government service, part of the connected government initiative, designed to deliver on the Lyons and Gershon reviews. The service is delivered through the GSi (Government Secure Intranet) and a secure extranet website, providing departments with flexible but secure access to data.

‘We work hard to provide our clients with the highest levels of service and quality across CDS. The CDS brand is built around giving clients a consistent experience. We’re at the forefront of innovation; we’re proactive, flexible, reliable and passionate about delivering the best possible solution to our clients,” says Ian Southall.

CDS uses innovative technology to continually improve solutions. Reliability, flexibility, quality and attentive customer service all contribute to CDS’ reputation as one of the UK’s leading business communications companies.

Visitors to the CDS stand 418 will be able to see examples of CDS’ solutions and staff will be on hand for a friendly chat.

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CDS joins Carbon Positive scheme

We recently purchased a new printer for our Aylesbury Unit, which qualified us for the Carbon Positive Plus+ scheme – launched by Oce and Shining Earth™.

The scheme was set up to measure the energy requirements for Oce machines, calculate carbon emissions and then take steps to offset these carbon emissions by 200%. This offset activity will ensure that our Oce machine is in fact ‘carbon positive’ because we are offsetting 100% more than required to remain carbon neutral.

As a result, 118 tonnes of CO2 emissions will be recovered through Renewable Energy initiatives, Methane Capture and UK Afforestation Schemes.

Further to this, we will be visited in Aylesbury early next month by a Consultant from Delta Simons (Environmental Consultants) and undergo an Environmental Stewardship Appraisal. At this appraisal, he will look at the entire production facility and advise where we can improve our environmental impact.

CDS has won the CiB Regional Award for Magazine of the Year with plus for Jobcentre Plus.

The magazine is written, designed, printed and distributed by CDS. It goes out to over 70,000 staff across the UK working in local Jobcentres, benefit processing sites and contact centres.

The Awards dinner was a glittering affair held in the Kodak Gallery at the National Media Museum in Bradford.

The CiB judges had the following to say:

"As a boost for employees this magazine must rate highly with them and is a mine of information both the useful and the interesting. And it focuses on the people who do the jobs. This could have been the most boring magazine ever seen but despite the serious nature of its subjects it is written in such a way as to make all the articles and features easily readable and informative.

It is a great mix of ‘need to know’ and ‘want to tell you’ as well as having its useful technical content and the ever popular human stories. Add the thoughtfully written and interesting cover story and the Community 5000 feature and we have one of the best little magazines I have seen for some time. And it is rightly topped with the back page of accolades. Design is very neat and tidy with articles well separated. This together with the judicious use of white space avoids an overcrowded look to add to a brightness overall with thematic colour not overused.

This is a real communicating product and I wonder if the ‘chiefs’ (particularly the politicians) see it. If not they ought to for ‘Plus’ appears to tell it as it is and not just what press releases say."

CDS works together with the DWP Communication Team to produce this this magazine.

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When words are not enough

When words are not enough is the title of the latest article published about the CDS Clarity System, featured in the May issue of Learning Disability Today magazine.

People with learning disabilities say that much information surrounding them is too difficult to understand. Written information in particular is often too long, too complicated or simply too dull to take in. Yet some documents like forms, brochures and reports are important. They help people claim their rights, get payments or services or have a say on things that matter to them. How can we make this information easier to understand?

Key points covered in the article are:

• About making information easier to understand.
• Good information helps people with learning disabilities to claim their rights, payments and services.
• A new law is promoting clearer information for people with learning disabilities, especially about public services like health care.
• We look at an easy-read system. It aims for consistent high quality in documents for people with learning disabilities.

If you would like to read the full article you can download a PDF version. For further information email Paul Meersman or call 0113 3994020.

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CDS wins CiB Award

CDS and the Environment Agency have won an Award of Excellence and the coveted Best in Class Award from Communicators in Business (CiB) for the Environment Agency’s biodiversity report, Creating a Better Place for Wildlife.

The Environment Agency has responsibility to protect biodiversity, with specific requirements to protect key individual species and habitats. These species include both animals and plants. The “Focus on Biodiversity” suite of publications explains what is being done to protect these key species.

The suite consists of:

• A main report providing in depth information and details of key individual species – their background, distribution, health and how we intend to protect them. It is mainly aimed at conservation professionals. The earlier 2001 report is also provided on a CD-ROM attached to the back cover of the printed document.
• A summary document, which provides a high level overview of the achievements and work that still needs to be done.
• A CD-ROM pack containing the report from 2001 plus the new report. The pack reduces the overall number of printed documents required, demonstrating environmental awareness.

The CiB judges said: “The overall design of the publication is very strong with a clean and simple layout that allows key information to be easily accessed by the reader.”

The judges went on to say: “This is a very good marketing tool for the Environment Agency and helps to place the organisation as the definitive reference point in its field.”

The Communicators in Business Awards recognise excellence in business communications in the way organisations communicate with their customers and people. One of the largest annual programmes of its kind in Europe, the 2007 CiB Awards attracted nearly 800 entries, all of which were evaluated through a rigorous, three-stage judging process.

If you are interested in obtaining a copy:

• please visit the Environment Agency web site or their Publications catalogue
• or call the EA on 08708 506506 (Mon-Fri 8-6)
• or email enquiries@environment-agency.gov.uk

Journalists can email Paul Meersman or call 0113 3994020 for more information on this story.

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The Baird Group featured in magazine

An article about CDS' parent company The Baird Group has been published by Venture Magazine.

To read an online version of the article please click here (opens in a new window).

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Surrey Matters wins Gold

Surrey County Council’s magazine for residents, Surrey Matters, won a coveted Gold Award at the Chartered Institute of Marketing regional PRide Awards 2007.

The Surrey Matters team was competing to win the top prize for best newspaper, newsletter or magazine. This was certainly one of the most hotly contested categories of the competition.

The PRide Awards are an important date on the communications industry calendar. Winners are published in PR Week.

CDS works closely with the council’s communications team. The company provides journalism, graphic design, print and distribution services to the council.

Surrey County Council and CDS are delighted with the win. In 2006 Surrey Matters won two Awards of Excellence at the Communicators in Business Awards.

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CDS wins MOD Print Management Contract

The Ministry of Defence (MOD) has awarded its Print Procurement and Management contract to Leeds based business information management company Corporate Document Services (CDS).

CDS was awarded a three (plus two) year contract with a potential value of £60m after successfully winning a competitive tender advertised through the European Journal. CDS, one of the UK’s top 20 print management companies, competed alongside the UK’s largest print management companies to secure the contract through a competitive process that spanned a year.

The scope of the requirement is vast, covering conventional printing and binding, digital print, scanning and microfiche services and a full interactive, e-enabled storage and fulfilment facility. CDS will be responsible for the effective and speedy replication of technical documentation, the provision of corporate print, marketing materials, printed stationery, magazines and forms and the scanning, as well as archiving and indexing of the MOD’s medical records. To meet the MOD’s specialist scanning and microfiching requirement, CDS will work in partnership with CAPITA CDS, one of the UK’s foremost providers of this type of service.

CDS Managing Director Ian Southall said, “We are delighted with the result. All our plans are in place to deliver this contract. Many of our existing sites will be expanded and will benefit from servicing the contract. It is excellent news for both CDS and the MOD. Our philosophy for the MOD (and all clients) is that CDS must always provide a solution that is win-win.”

Ian continued, “Bidding for a contract of this size requires a significant investment of time and resources not only from CDS but from key suppliers too. CDS has built strong relationships with its suppliers over the years and by working closely together, we have been able to find the best solutions for the MOD that bring benefits all round. “

Users of the contract will include the RAF, Army and Navy as well as specialised departments like the Veterans Agency. The contract is due to commence in April 2007.

Journalists and editors are welcome to contact Paul Meersman for more information.

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Tenet selects CDS and RedDot for secure member extranets

The Tenet Group is working with Open Text’s RedDot Solutions and Corporate Document Services (CDS) to develop Extranet Sites for members and clients.

Tenet Group, the UK’s largest independently owned adviser support group, has selected RedDot Web content management solutions from Open Text™ Corporation (NASDAQ: OTEX, TSX: OTC), the largest independent provider of Enterprise Content Management (ECM) software and solutions, to enable the delivery of secure information, including industry regulation guidelines, product developments and marketing collateral to members and clients via its extranet sites.

The tailored extranet sites have been developed in conjunction with RedDot Solutions partner, CDS, and will help improve staff efficiency by automating content uploading processes and removing information bottlenecks.

The Tenet Group supports over 5,500 financial advisers with a range of comprehensive services including compliance and research, marketing and training and development. Tenet’s pioneering extranet underpins all the services it provides and offers 24 hour access to support for its members and clients.

By using the RedDot content management system (CMS) workflow from Open Text, Tenet has enabled 10 non-technical editors to upload new information immediately to the site. This will help to remove delays caused by content loading bottlenecks. The RedDot CMS will also help improve workload efficiency for content editors. When required, information that is uploaded to one site can be duplicated automatically across all extranets, removing the need for content to be uploaded manually to each individual site.

John Thompson, Tenet Group IT Director explains: “The finance industry is fast moving and so it is essential that we provide our members and clients with product development and regulation changes as soon as they happen. This ensures advisers can trust the information that we provide, and we remain ahead of our competitors.”

With greater control and ability to audit business and regulatory content changes, we are reinforcing the quality of the Tenet brands as well as enabling business experts to maintain their own content at the speed that each business area develops. This frees up the time of Web design and technical experts to develop new and innovative services for our members and clients.”

Peter Aylward, Managing Director of Open Text’s RedDot Solutions in the UK concludes: “Extranets such as those provided by Tenet Group offer their members secure access to information which is tailored to fit their individual requirements. This improves the information flow between companies, and ultimately aids the development of positive relationships between a company and its members, and between members and their customers.”

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Innovative Queen’s University Belfast chooses CDS to simplify print procurement

Business information management company CDS has been awarded the contract to provide Queen’s University Belfast with a comprehensive managed print service, making the University the first in the UK to go down the route of appointing a print management company.

Queen’s will benefit from an end-to-end service tailored to meet the individual requirements of each client. Print procurement will become easier, simpler and more cost effective for the University.

Tricia Massey, Head of Purchasing at Queen’s University said, “We decided to take the step to engage a print management service after a complete review of the University’s print requirements. The service will allow us to maximise value for money across the procurement of print. Our internal users can focus on their main business activities and enjoy the peace of mind that comes from knowing their print requirements are being handled by experts. We chose CDS because they demonstrated that they can fully meet our current and future requirements’’.

A CDS Account Manager dedicated to the Queen’s University contract forms a key part of the service. The Account Manager will analyse the overall print requirements to identify opportunities to improve efficiency so that Queen’s gets more value from its budget.

CDS will advise on the entire print process including things like choosing the best print format, finishing, design, art working and paper weight and type. The company’s environmental expertise will also be put to full use to ensure environmentally friendly options are chosen.

David Burton, CDS Print and Logistics Director said, “We are delighted to have been awarded the Print Management contract with Queen’s University. As the first university we know of in the UK to appoint a print management company, Queen’s is demonstrating that it is forward thinking, concerned about the best use of its resources and it is striving to achieve best value. We look forward to working closely with the Queen’s staff. As has happened in our other print management contracts we will become a seamless part of the client’s process. I am sure we will be able to deliver substantial savings, help improve efficiency and equally importantly, we will take the worry and hassle out of print buying.”

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CDS profiled in Print Buyer magazine

Print Buyer magazine interviewed Managing Director, Ian Southall for a profile feature about CDS' complete communication solutions. The article focuses in particular on the print management side of the business.

You can download the PDF here.

What our clients said

Following recent projects with Calderdale Council and ProCure 21 we have had two nice quotes which we thought we would share.

We produced a sales and marketing pack as well as ProCure21’s newsletter. Here’s what Julian Calaco, Comms Manager at Procure21 had to say:

“Working with CDS has been an excellent experience. They have been prompt, the service has been good, and the end product always impeccable.”

If you would like to know more about our work with ProCure21 you can read the case study on our website.

And Nicola Futtit, Head of Communications at Calderdale Council, said:

“We presented CDS with an impossible task – work with us to create a sparkling new magazine that would appeal to all our residents, young and old. They rose to the challenge. Working with our small team, CDS has developed a lighter, brighter magazine which reflects the vibrancy of Calderdale.”

You can read the Calderdale Call case study on our website. If you have any questions please email Paul Meersman for more information.

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CDS wins Essex local authorities print framework contract

Several local authorities in Essex have joined forces to share the benefits of a new framework contract for the supply of lithographic print services.

Corporate Document Services (CDS) was selected as one of four suppliers on the framework. This further strengthens the company’s position as a leading print management and business communications company in the region. CDS is already contracted to supply print to Essex County Council and also provides print to Essex Police.

Southend Borough, Chelmsford Borough, Castle Point Borough and Rochford District councils selected CDS as a supplier on the framework contract because of its expertise in the field of print management, its track record of delivering value for money to the public sector and its end-to-end project management service.

Orders secured by CDS under the framework contract, which has an estimated value of £1m per year, will be managed out of CDS’ Chelmsford office. The company has appointed a dedicated account manager to look after the local authorities, ensuring a top quality service and best value. In addition to print expertise the councils will have access to CDS’ other services including its graphic design studio based in Chelmsford.

CDS’ Business Development Manager, Richard Bradley said, “We’re delighted to be on the framework agreement and look forward to putting our expertise in print management to good use. As with our other clients we will take a partnership approach and work closely together with procurement officers to ensure each project is delivered smoothly. Our priorities are to provide value for money and an excellent service.”

CDS uses state-of-the-art technology. Procurement officers have the option to buy print online through the company’s website. Whether buyers choose this option or the more conventional communication channels, they will benefit from high quality products and seamless, professional, end-to-end project management.

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CDS awarded public sector framework agreement by OGCbuying.solutions

CDS' Internet Services department is celebrating another success after being awarded a framework agreement for the provision of IT solutions to the public sector.

After successfully completing a competitive tender process, compliant with EU directives, CDS was awarded a framework agreement, under which it can supply web design, hosting and associated services to public sector organisations.

OGCbuying.solutions’ Catalist framework agreements allow customers throughout the public sector to place orders with CDS under the standard terms and conditions of the agreement.

Catalist is part of OGCbuying.solutions programme to help customers save money by providing public sector organisations with a route to high quality products and services that enables them to buy the things they need quickly, efficiently and at highly competitive prices.

Under the agreement CDS will be able to provide a broad range of IT solutions including web design, development and content management as well as hosting web sites including internet security options if required.

CDS is already a leading supplier of internet, graphic design, copywriting, print and end-to-end business communication solutions for central government departments and several local authorities.

Marketing Manager, Paul Meersman said, “We are delighted to have secured our place on the Catalist framework, which will benefit our customers and our Internet Services department. Catalist speeds up the tendering process by enabling public sector organisations to procure solutions with ease and confidence. Being awarded the framework agreement reinforces our position as a leading supplier of reliable and intelligent IT solutions.”

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CDS Leeds receives Health and Safety certificate

We are delighted to announce CDS Leeds now operates an Occupational Health and Safety Management System which complies with the requirements of OHSAS 18001:1999.

This is the fourth BSI certificate the company has achieved. CDS is already certified for its Quality Management System (BS EN ISO 9001:2000), Information Security Management System (BS 7799:PART 2:2002 ) and Environmental Management System (BS EN ISO 14001:1996).

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CDS wins four significant national awards of excellence

Two magazines and an annual report produced by the company have won four prestigious CiB (Communicators in Business) Awards between them.

Surrey Matters magazine scooped Awards of Excellence in the External News Magazine and Redesigned / Relaunched Magazine categories. The JNCC (Joint Nature Conservation Committee) Annual Report and Jigsaw Magazine won Awards of Excellence in the Annual Report and Printed Publications categories respectively.

CDS provides journalism, design, print and distribution services to Surrey County Council’s communications team, responsible for producing flagship magazines Surrey Matters (for its citizens) and Jigsaw (for its staff).

The CiB judges noted: “Jigsaw has a wide remit and it’s great to see a magazine team taking so many objectives and boiling them down into articles which are simple, direct and can be read during a coffee break.”

The judges praised Surrey Matters magazine saying: “In a generally dull field, this is a gem, with its strong, clean design…Good design works for everyone, and the large body face and generous leading keeps it easy to read, at the same time helping it feel stylish and cool…It’s a great little magazine, in a sector that’s crying out for some good benchmarks.”

CiB were equally impressed with Surrey Matters in the Relaunched / Redesigned category: “Wow, what an improvement! From an outdated glossy comes a modern publication full of engaging features and news that invites you to read on. The cover shot is full of joie de vivre and proves what crisp photography, an imaginative designer and excellent printing can achieve when they’re pulled together with aplomb.”

This is the second year in a row that the JNCC Annual Report, which is written, designed and printed by CDS, has won the Award of Excellence from CiB. The judges commented: “The report delivers on its brief to communicate JNCC’s achievements but goes beyond that to act as a powerful marketing tool for the organisation.”

CDS marketing manager Paul Meersman said: “We are delighted. The CiB Awards are the most prestigious in Europe. Winning several again this year demonstrates our consistently high standard of work. Many factors contribute to making a publication successful, but undoubtedly one of the most important is the close working relationship we have with our clients.“

Alex Geairns, Communications Manager at JNCC commented: “I am delighted that JNCC can again share in the glory of being nominated in the CiB Awards. Working with CDS is a genuine collaboration, and their response to a tough brief is to always come up with practical and dynamic solutions. JNCC staff were genuinely surprised when they saw the finished result, and we look forward to working with them again on this year’s potential award winner.”

“Winning coveted CIB awards for the second year running is in no small part due to the great rapport we have developed with the CDS journalists and design team.” said Louise Footner, head of communications at Surrey County Council. “Their enthusiasm and professionalism complement the dedication of our own in-house team to produce communications that really stand out from the crowd.”

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INSX, Essex County Council’s employee magazine has won two prestigious awards

The magazine scooped the Gold Award for best newsletter at the PRide Awards 2005/06 and was also Highly Commended in the Corporate Communications category at the PRWEEK Awards 2005.

CDS handles design and layout for INSX and ensures the magazine conforms to Essex County Council corporate guidelines. The awards demonstrate that INSX is being recognized as an outstanding publication by industry experts.

PRWEEK wrote: “It is still easy for employees to see internal magazines as an unsubtle PR-exercise that act as the mouthpiece of the boardroom, rather than truly reflecting the views of workers. Essex County Council's magazine – INSX – is the only publication that reaches all of its 39,000 staff, so is predicated on being written from the employee point of view.

This is achieved with features and news about staff, and heavy use of quotes and pictures of staff in as many other items as possible. It also publishes a staff letters page and runs regular internal competitions.”

Judges at the PRide Awards 2005/06 praised both the design and editorial of the magazine.

CDS is Essex County Council’s long term contracted supplier for print management and ancillary services including design.

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Electrocomponents Achieves An Intranet Global Community with CDS and RedDot

Electrocomponents – better know for its RS Components subsidiary – supplies a wide range of electronic components and devices to customers at short notice. Its success largely depends on sharing best management practices across the organisation. To improve the sharing of information across the business it implemented a new intranet, designed by corporate communications specialist CDS and powered by RedDot Solutions’ Content Management System.

Just a few months after its launch, the new intranet is already gaining recognition, securing the Best Intranet Award, as well as winning the special Gold Award for Best Web Project at the Communicators in Business Awards 2005. The intranet was also a finalist in the Information Management awards 2005.

About Electrocomponents

With over 6,000 employees serving 160 markets around the globe, Electrocomponents plc is a true multinational. Through its RS Components and Allied Electronics businesses, Electrocomponents distributes over 350,000 electronic, industrial and commercial supplies to more than 1,500,000 technical and industrial professionals throughout the world.

Challenge

Electrocomponents’ first Group intranet, launched in May 2002, used Microsoft FrontPage to create and publish new web pages across its business divisions – spanning areas such as sales, finance and legal. By mid-2004, the intranet, which had grown to over 4,000 pages, was beginning to show its age. In particular, it could not search for information across business divisions, so tracking down the right content could become a time-consuming undertaking.
Stephen Musslewhite, Group Intranet Project Manager for Electrocomponents, explains: “Our original Intranet site grew very quickly, and the lack of a search engine meant content was becoming increasingly difficult for users to find. We didn’t want to extend the Intranet any further without moving to a web based content management tool to allow the site to continue to grow in a controlled manner.”

Highlights (Challenge)

• Complex 4000 plus page intranet
• Multi-lingual intranet with a global user base
• Empower business users to create and publish their own content

Solution

The migration of content from the old Electrocomponents Intranet to the new RedDot managed environment began in September 2004. Hosted from Electrocomponents’ offices in Corby, RedDot CMS is entirely browser-based, so it can be accessed from any desktop PC. Its SmartEdit user interface can be mastered with minimal training, whilst ensuring that business processes governing approvals and publication are respected.
RedDot has also helped Electrocomponents ensure the right content is just a mouse click away. A custom-built exposed metadata tool – developed by RedDot partner CDS – enables webmasters to set clearly visible keyword search terms for every new page. This ensures that accurate metadata is set by webmasters and content with similar keywords – whichever business unit it belongs to – is given equal weighting in any search. Employees can now rapidly discover related content simply by clicking on the exposed metadata keywords.

Electrocomponents trained a new team of 100 webmasters around the globe to take charge of the intranet’s day-to-day management. At the same time, CDS designed a new look and feel, customising RedDot to integrate with a new bespoke global contact management system.

Just six months after the content review, the new Electrocomponents intranet, with over 4,000 pages, was launched on April 4th 2005.

Highlights (Solution)

• Fast implementation – 4,000 pages in six languages imported and repurposed in under six months
• Low training burden – over 100 users trained worldwide
• ‘AA’ compliant content ensures the intranet can be accessed from a range of browsers and devices
• RedDot integrates seamlessly with contact management and enterprise search applications

Results

The new intranet has enjoyed immediate success, with almost two thirds of Electrocomponents’ employees using the intranet on a daily basis. Shortly, after its relaunch, the Electrocomponents intranet also won two awards at the 2005 Communicators in Business Awards.

With RedDot, Electrocomponents has been able to properly manage its content for the first time. Page templates detail the sponsor, webmaster and author, whose contact details can be called up at the click of a mouse, thanks to a simple integration with the contact management system.

With the creation, publication and update dates for each page also included, obsolete content can be identified and removed without delay, and inaccuracies quickly rectified.

Most importantly, the intranet’s consistent structure and exposed metadata have given employees from different divisions easy access to information held in other areas for the first time – breaking down organisational barriers across the business.

Boasting content in six languages – and more in the pipeline - Electrocomponents’ intranet has a truly international flavour.

Highlights (Results)

• Almost 4,000 regular users within two months of launch
• No more ‘silos’ of information
• Two Communicators in Business Awards

Source: Fuse PR

For more information please contact Paul Meersman:
Tel: 0113 3994020
Email: paul.meersman@cds.co.uk

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